Return Policy

Refunds, Returns, And Exchange Policies

Return Policy

Organik Beauty accepts returns on unused products only. If applicable, the original manufacturer's seal should be present on the product. We do not offer refunds on sale items, consumables, brushes, towels, and hair accessories. All other items will be evaluated on an individual basis. Products damaged in transit back to Organik Beauty may not qualify for a refund.

Please note that refunds will be provided for the cost of the product only.

Within 7 days of receiving your order, carefully pack any items to be returned and ship them to:

Organik Beauty Supply LLC
PO Box 734
Harrisburg, NC 28075

Refunds are usually processed within 3-5 business days of the product arriving at our warehouse.

Recall Policy

We cannot recall packages after they have been shipped from our warehouse, and we must treat all shipped orders as returns. Please note that once your order has left our warehouse, shipping charges are nonrefundable.

Exchange Policy

Organik Beauty does not accept products for exchange.

Candle Recycle/Re-Fill/Re-Use Policy

Organik Beauty will accept returns on our Coconut Palm Natural Soy Wax Candles.  Customers will receive a return shipping label either by email or within the contents of your order.  This return label expires 1 year after date of purchase.  All shipping returns use the United States Postal Service (USPS) mail delivery service. Return labels are only available for U.S. domestic orders.

  • How to Recycle Your Candle Jar
    • Place your empty candle jar into the candle packaging that you received when you received your order.
    • Be sure to securely wrap the jar and the lid so that it will not break or crack in transit. Damaged candle jars are not eligible for the Recycle Program.
    • Take the packaging to an USPS mail service and affix the paid return shipping label that you received to your shipping box. The post office will give you a shipment tracking receipt.
    • Once Organik Beauty receives your damage-free candle jar and lid, you will receive a $10 off discount code, via email, to be used on your next Organik Beauty on-line order.
  • How to Re-Fill and Re-Use Policy
    • Place your empty candle jar into the candle packaging that you received when you received your order.
    • Be sure to securely wrap the jar and the lid so that it will not break or crack in transit. Damaged candle jars are not eligible for the Re-Fill and Re-Use Program.
    • Take the packaging to an USPS mail service and affix the paid return shipping label that you received to your shipping box.  The post office will give you a shipment tracking receipt.
    • Once Organik Beauty receives your damage-free candle jar and lid, we will re-fill your candle jar and email you a link to confirm your candle reorder.  You will automatically receive a $10 credit towards your candle refill and you will be responsible for applicable taxes and shipping fees for your reorder.
    • Once the order has been paid, Organik Beauty will ship your Re-Filled Coconut Palm Natural Soy Wax candle to you, ready for Re-Use.